You can choose to use your own forwarding agent, or we can recommend one to you.
Yes, please make an appointment firstly, and we will arrange one according to your schedule.
We take security and privacy very seriously. Our facilities have 24/7/365 monitoring systems.
110 Ida Street, Omaha, NE, 68110, United States
Yes, of course.
Absolutely. You will be provisioned with the access immediately after your miners are connected. For security reasons, we do not allow VPN access before equipment deployment.
It needs 5-10 business days to connect new miners.
Yes, and you need to pay the return shipping cost.
Billing and invoicing is prepared and sent out as of the 1st of each month for that month in advance, based on the usage of the previous month. Payment is due by the 5th of each month.
If payment is not received by the 10th of each month, your miner will be powered down until payment is received.
Yes. Data Center services are not possible without 24/7/365 support.
We have our internal CCTV and a team monitoring the facilities 24/7. For security and privacy reasons, we do not provide our customers with the access to this monitoring equipment.
Yes, per request.